FAQ

What is Thē Good Company's mission?

Thē Good Company's mission is to develop the highest quality products made with natural ingredients, and to do good for those in need. 

 

What shipping carrier and shipping speed do you use?

Basic USPS or UPS speeds are used for domestic U.S. shipments, which are typically 3-5 business days. USPS First-Class shipping is used for international orders, which typically takes 12-20 business days). USPS or UPS priority shipping options (1-3 business days for domestic, 6 to 9 business days for international) are also available.

 

How much does shipping cost?

All orders (including international) receive complimentary standard shipping. Priority shipping is $10 for domestic U.S. orders and $36 for international orders.

 

Do you provide tracking numbers for your shipments?

Tracking numbers are auto-emailed upon shipping.

 

Is gift wrapping available?

Each order ships in complimentary gift-ready packaging. If you'd like to include a complimentary custom note, use the notes field at checkout to enter the request and desired message.

 

What if I don't like my purchase? Can I return it for a refund?

If you're unsatisfied with your order, you may return it for a full refund within 30 days. We're so confident you'll like it, we even offer free return shipping. Simply contact us at customercare@goodcompanyusa.com to get the return process started.